Refunds - Internet Sales Only

In the event that you receive goods that are incorrect or damaged, we will gladly provide you with a full refund or send a replacement. Should you wish to send back unwanted goods please contact us by email or telephone for full instructions and a product return code. You have 7 days from the date you received the goods in which to return them to us for a refund. Refunds are issued from WorldPay within 30 days of cancellation.

Unfortunately, due to the nature of the products we supply, returned items must arrive in the same condition as when we sent them - i.e. unused, in original packaging and complete with all of the documentation / literature we provided with them.

Please ensure when contacting us that you clearly state the reason why you would like a return or a replacement. We will issue your product return code promptly and ask that you send the package back to us within 7 days of receiving your order.

In order for you to contact us or return goods, our details are as follows:

Address:

G.C. Group T/A Baileys Blinds Ltd
Crest Business Centre
2 Glen Tye Road
Stirling
FK7 7LH

Telephone: 0191 258 5956

E-mail address: sales@goldcrestfurnishings.co.uk